Legal
Privacy Policy
This policy explains what personal information Bath Roofing Repairs collects when you contact us, why it is collected and how it is handled.
Who we are
Bath Roofing Repairs is a roofing business based in Bath, Somerset, established in 2004 and run by Luke Watts. You can contact us by phone on 07735 894962 or by email at roofingrepairsbath@gmail.com. Company registration details and a full registered address have not been provided for publication.
What we collect
When you submit the quote form on this website, we collect the information you enter: your name, phone number, email address, postcode, the service you are enquiring about and any description of the work you provide. We also record which page the enquiry was sent from.
If you call or email us instead, we hold whatever contact details and job information you give us in that conversation.
Why we use it
Your information is used to respond to your enquiry, arrange a roof inspection, prepare and send a fixed written price, carry out any work you go on to book, and deal with any follow-up relating to that work. We do not sell your details and we do not pass them to third parties for marketing.
Lawful basis
We process enquiry information because it is necessary to take steps at your request before entering into a contract, and to perform that contract if you book work. Where we keep records after a job, that is on the basis of our legitimate interest in maintaining accurate business records and meeting legal obligations.
Who it is shared with
Enquiries submitted through this website may be delivered to our customer enquiry system and to our email inbox so we can respond. Where an additional tradesperson is brought in for a larger job, only the information needed to complete that job is shared. Information may also be disclosed where the law requires it.
How long we keep it
Enquiries that do not lead to work are kept only as long as they are useful for following up. Records relating to completed work are kept for as long as needed for accounting, insurance and any queries about the work carried out.
Cookies and analytics
This website uses only what is needed to serve the pages and to display the embedded Google map on our contact and area pages. Embedded Google content may set its own cookies, which are governed by Google's own privacy policy. No advertising or profiling cookies are set by us.
Your rights
Under UK data protection law you can ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it where we have no continuing reason to hold it, or object to how we use it. Contact us using the details above and we will deal with the request. If you are not satisfied with our response, you can complain to the Information Commissioner's Office.
Changes to this policy
If this policy changes, the updated version will be published on this page.
Questions about any of the above? Get in touch.